Your information is very important to us and we are committed to protecting and respecting your privacy in line with data protection and privacy laws. We have set out below more detail on what information we collect about you and how we use that information. Please do read this policy so you know what we are doing with your information.
Any reference to “we“, “us” and “our” is to Primacy Healthcare 21 and any of its related companies (as applicable) including Healthcare 21 Primary Care Solutions Limited which has a registered address at 90 South Mall, Cork, Ireland and Healthcare 21 (NI) Limited, which has a registered address at Unit 23, Pennybridge Retail Centre, Ballymena, Co. Antrim, BT4 23HB and Asset Tracker Solutions Limited, which has a registered address at Unit 5, Westpoint Business Park, Ballincollig, Co. Cork and Healthcare 21 (UK) Limited which has a registered address at West Bank, Berryhill Industrial Estate, Droitwich, Worcestershire, WR9 9AX.
For the purpose of the Data Protection Act 1988 & 2003 (the “Act”), when you order products from us directly we are the data controllers for the purposes of that Act. When you order our products through third party sources including hospitals, healthcare professionals, or public authorities (the “Third Parties”) we are processing your information on behalf of the Third Parties who are the data controllers for the purposes of the Act.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
WHAT DO WE DO WITH YOUR INFORMATION
DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which means our affiliates and subsidiaries, our ultimate holding company and its subsidiaries, as defined in the Companies Act (Ireland) 1963.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
SAFE GUARDING your personal data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’. While we use SSL encryption to protect personal information online, we also take all practical measures to protect your information off-line. All of your information, not just the sensitive information mentioned above, is restricted in our offices.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Keeping your information up to date
If your personal information changes (such as post code, phone, email or postal address), or if you no longer desire our products or services, we provide a way to correct, update or delete/deactivate your information. This can usually be done by contacting us using the details at the end of this policy.
NOTIFICATION OF CHANGES
If, however, we are going to use your personal information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. However, if you have opted out of all communication with Our Sites, then you will not be contacted, nor will your personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that affect user information already stored in our database, we will post a prominent notice on Our Site notifying users of the change. In some cases where we post a notice we will also email you if you have opted to receive communications from us, notifying you of the changes in our privacy practices.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these third party websites. Please check the policies before you submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you by a data controller. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of €6.35 to meet our costs in providing you with details of the information we hold about you.
Phone: 1890 777 444
Address: Unit 5, Westpoint Business Park, Ballincollig, Co. Cork, Ireland